Lawrence Hoo

Acquired knowledge of computer science theory and mathematical concepts instrumental to developing strong programming and problem solving skills.

• Major & Supplementary Minor in Computer Science
• Minor in East Asian Language (Japanese)

Developed front-end applications for Unata's leading enterprise digital omni-commerce grocery platform.

• Created an admin dashboard application in React used by retailer clients to manage and track customer & order data, and to customize customer experience and engagement.
• Together with the design team, lead the planning and implementation of a design system and library of React components to establish a consistent user experience across products.
• Implemented new features for Unata's white-label platform which powers over 2000 supermarket locations across North America, working closely with product managers and stakeholders from technical discovery through to successful product delivery.
• Addressed performance issues, fixed software defects, and reduced technical debt of platform's large legacy codebase.
• Worked with QA team in automating end-to-end testing to ensure solution robustness and reliability.

Created and maintained the primary web application modules driving gadventures.com.

• Spearheaded the creation of a React application used by tens of thousands of customers per month.
• Used Jenkins for Continuous Integration and tracked errors with Sentry to quickly diagnose and fix issues.
• Collaborated with API back-end teams and UI/UX designers throughout software development lifecycle.
• Provided support to internal teams and customer users while collecting feedback for future product iterations.

Developed a customizable white-label web application built in AngularJS to allow users to view and compare mortgage and credit card rates & offers.

• Application featured multi-language support, configuration builder with preview, fully responsive layout, and cross-browser compatibility including IE8.
• Worked with the design and marketing/sales teams in defining user requirements and finalizing UI/UX.

Developed responsive websites and web apps for Junction Design's industry clients.

• Performed technical analysis of client codebase in providing estimates for new features, as well as SEO and Accessibility (WCAG 2.0) audits.
• Prepared mockups and design style guides to present design solutions to clients.
• Collaborated with client back-end teams to ensure successful API implementation and integration.
• Optimized front-end stack build process; incorporating automation tools, package managers, and open-source plugins.

Front-end development work for a large-scale CMS project in English and French.

• Cross-browser support (IE8+).
• Made use of REGEX macro scripting and completions in order to substantially decrease coding time.

Designed and developed web solutions for e-commerce clients.

• Services included: responsive web design, CMS & E-commerce integration (WordPress w WooCommerce, Drupal, Shopify), and customized web applications.
• Created an order tracking web app used to analyze and compile shipments eligible for Canada Post refunds (reducing the client's time required for the task from several hours to a couple of minutes).
• Created a warehouse inventory notification app which alerted business owners to shortages in product stock based on custom thresholds.

Developed tailor-made websites and performed on-site replacement of enterprise-level hardware.

• Provided timely and professional IT support to various clients in English and Japanese.
• Developed solutions to the internal records system for managing client and work data to improve efficiency and accuracy.

Supported and spearheaded the development of company web applications.

• Designed and implemented improvements to internal ticketing system.
• Developed custom JavaScript widget to alert Customer Support team of incoming and outstanding support tickets.
• Ensured the quality of business products through rigorous testing and debugging.
• Wrote help documentation for Ceryx Inc. products in English and in French.